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Background Screening . . . Is it Worth it? While jumping through all of the "hoops" related to hiring, we should always keep in mind why we need to do background checks in the first place. Yes, it is tough to keep up with ever-changing climate of the screening industry, but in the end, it really is worth it . . . for everyone.

Currently, over 100 cities and counties have adopted what is broadly known as "ban the box" so that employers consider a job candidate's qualifications first, without the stigma of a criminal record. President Obama endorsed ban-the-box by directing federal agencies to delay inquiries into job applicants' records until later in the hiring process.

The next time you hear someone say "But we did a background check," you should think, "yea, but what did they check?" Conducting a background check is like doing a puzzle. You need all the pieces in place before it's complete.

As many of you have recently read, there have been a couple of highly impactful security breaches against large, trusted corporations. These have even potentially directly impacted you personally, and have definitely impacted our industry. Deloitte, who is a provider for a number of Fortune 100 companies, as well as local, state, and federal governments, was compromised through an email password. One of our industry leaders was compromised through a published weakness in their software. You say, "If they can be hacked, what hope is there for me?" I think there are excellent lessons in how we care for our data and clients' data.

Often national defense strategies are distilled down into sound bites. Some of them include such nuggets as "Trust but verify" and "know what you know". These famously captured the twin concepts of understanding yourself and your opponent, as well and paying attention to what you believe to be true. Nowhere is this more important than in your organization's security posture. If you do not know what is running on your systems (both desktops and servers) and their patch level, you cannot know your exposure. If you do not verify that a patch has applied successfully you may be lulled into a false sense of security.

In my last blog post, I discussed the topic of "Are Consumers Unhappy with CRAs?". In this post, I will discuss the top 3 complaints that cause consumers to be unhappy.

Top Consumer complaints about CRAs:

  • Accuracy
  • Report Interpretation
  • Difficult dispute process