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Consumer Reporting Agencies / Background Screening

Need an experienced technology partner with unparalleled industry expertise? FRS has been the background screening industry’s leading solution provider for more than 18 years. Throughout this time, the development team of Imagination Technologies has worked closely with the businesses utilizing FRS to ensure that the system continued to mature and grow with the tools needed for background screening companies to win in today’s ever-changing marketplace. Many of the background screening industry’s leaders rely upon FRS for the management of their day-to-day operations and a competitive edge. By leveraging the best in both Internet-based and software-based technology, the unique FRS solution provides a feature-rich user experience for the staff members of the companies that use FRS and their clients. 

The FRS Advantage

Click Here for more of the FRS Advantages tailored specifically to CRAs

Reduce data entry requirements by consolidating all of your tasks into one easy-to-use system.  Stop wasting time and money every day typing the same information over and over again.

Simplify monthly invoicing with flexible tools that enable you to bill all of your clients uniquely. Don’t be overwhelmed at the end of each month, worrying that invoicing is done on an accurate and timely basis.

Track orders and monitor time service instantly. The intuitive user interface provides the facts at your fingertips. Lost orders or orders that take too long to “find” – Never again! Need to know TAT now? No problem!

Lower labor costs and speed up turnaround times via direct access to more than 100 information sources.

Customize your workspace uniquely to suit your individual needs and preferences; each member of your staff can do the same. The IntelliFlow workspace connects your staff with each aspect of the background check process through customizable toolbars, filters and "Quick-Links."

Be alerted to duplicity of effort. Duplication Identification is built into the system to identify if duplicate subjects are entered or imported based upon the name and social security number.

Research issues quickly and easily. FRS maintains a complete Audit Trail for the tracking of all additions, changes, deletions, and printing for each subject in the system. This audit tracking can prove invaluable in researching issues associated with the processing of any background check.

Stay abreast of Key Business Indicators (KBI).  A large variety of management reports deliver instant tracking of operational performance and the performance of your researchers, as well as allow you to track sales, analyze gross profit margin, track invoices, and reconcile your researcher's invoices.

Visualize Your Success. View up-to-the-minute customizable graphs of the status of your business processes.  From turnaround time to hit-ratios to gross margins, the Management Graphs in FRS give you an instant view of all business processes.

Measure Employee Productivity.  The powerful Employee Analytics in FRS allow you to gauge employee productivity as it pertains to various key elements of your business.

Win New Business and Increase Market Share. Successfully compete against the largest screening firms in the industry and “un-level” the playing field by utilizing FRS as your strategic differential advantage.

Customize FRS to cater to your clients’ wishes.  More than 500 "Client-Level" settings give you extreme flexibility to meet any of the unique needs or demands of your varied client base.


Speed When It Counts
Does your background screening business have the Need for Speed? Jennifer Deerman of Quality Counts discusses how FRS, the leading technology for background screening handles the high demands of her business in meeting the needs of her clients for efficient order processing and fast turnaround. The key to this speed is that FRS is web-based but not browser-based, so Jennifer's staff does not waste time waiting on browser pages to refresh. Take a look and experience the speed of FRS for yourself. Video
FRS Web-Based Platform vs. Browser-Based
Dee Igo of Ascertain explains why they made the switch from their old browser-based platform to the web-based FRS technology platform. Dee states that in the past 10 years the best business decision they ever made was switching to FRS. As an added bonus, the FRS system is so efficient it has allowed Ascertain to grow their business significantly without hiring new employees. Video
FRS Employment Screening Software takes Small Business to Serious CRA Competitor
Grace Martinez discusses how the FRS platform has taken CEO Information Solutions from a small business on paper to a serious competitor in the Consumer Reporting Agency (CRA) market. She discusses how the client portal, eClientLink is extremely flexible to allow them to configure this system quickly and easily for each of their clients. Grace also discusses how the FRS Applicant Management Center has greatly reduced their workload and allows their client to process more applicants quickly and effortlessly. She also touches on how the FRS Team is able to meet their customization needs for new client requirements, and these are delivered very quickly as well. Video
Client Satisfied with FRS Software Team and Products
Jen Adams of MYB discusses their satisfaction with the FRS Team, the product and recent user conference. She discusses how FRS is highly flexible for integrations and customizations, how the FRS Team understands their business and technology needs, and the success of the FRS 2012 User Conference. Video
FRS is Key Component to CRA's Success
Al Sparaco discusses how the FRS platform has been a key component of Baker Street's success. He discusses how his clients and staff love it and how they are continuing to find new ways to support their clients through the feature-rich FRS solutions. Al talks about how the FRS staff is always available to serve their business and how the FRS Team quickly translates their client challenges into efficient solutions for the long run. Video
FRS Supports Growth and Satisfies CRA's Clients
Byron Palmer of Southeastern Security Consultants points out key features and benefits of the FRS platform that have supported their growth and satisfied their clients. The discussion includes how FRS streamlines their screening process through smart automation and how FRS makes their day-to-day operations measurably efficient. Byron also points out how the FRS Applicant Management Center and eClientLink solutions set SSCI apart from their competitors. He also touches on the extreme flexibility of FRS to integrate with his client's systems and software which allows him to attract new business. Video
Successful Switch to FRS
The decision to move to FRS has been one of the best decisions we have made because it will clearly save us money while allowing us to process many more background checks without having to add additional staff. Video
Revenue Growth Up 300%
The feature-rich FRS technology has allowed our organization to take our industry expertise and grow our company over 300 percent! Video
FRS InstaCrim is Thorough and Cost Effective
FRS InstaCrim service, is one of the most rewarding procedure implementations our company has done in the over twenty years. Video
FRS Increases Production
The service we receive from FRS has helped us to secure large fortune 500 customers. Video
FRS Reduces Workload Significantly
FRS has significantly reduced the workload and our staff is now able to complete work faster and more efficiently. Video
FRS Provides Functionality and Flexibility
FRS has actually inspired us to challenge ourselves and to take our work to an all-new level. Video
Converting to FRS
We are happy that we switched to FRS. Video
FRS Revolutionizes Entire Operations
FRS was one of the smartest investments we have made since starting our organization back in 1993. Video
FRS May Have Saved Business
Without FRS, I might be out of business. Video
SecurTest Recognized in HRO Today Magazine's Baker's Dozen
FRS is proud to congratulate SecurTest, Inc. of Athens, Georgia for its recognition in HRO Today magazine's top ranking of the Bakers Dozen Employment Screening Providers. This annual ranking from HRO Today magazine highlights the Top 13 employment screening firms out of 5000+ providers in the entire industry. Video
Three FRS Clients Make Employment Screener's "Hot List"
FRS would like to congratulate Employment Background Investigations (EBI), employeescreenIQ and Intelius for making the 2009 Employment-Related Screening Providers "Hot List". This annual list is compiled by the editors of Workforce Management magazine to rank the top firms providing employment screening services to HR departments across the country. Video