Consumer Reporting Agencies

Consumer Reporting Agencies

Need an experienced technology partner with unparalleled industry expertise? FRS has been the background screening industry’s leading solution provider for more than 25 years. Throughout this time, the development team of Imagination Technologies has worked closely with the businesses utilizing FRS to ensure that the system continued to mature and grow with the tools needed for background screening companies to win in today’s ever-changing marketplace. Many of the background screening industry’s leaders rely upon FRS for the management of their day-to-day operations and a competitive edge. By leveraging the best in both Internet-based and software-based technology, the unique FRS solution provides a feature-rich user experience for the staff members of the companies that use FRS and their clients.

FRS Advantages

Reduce Data Requirements

…by consolidating all of your tasks into one easy-to-use system. Stop wasting time and money every day typing the same information over and over again.

Simplify Monthly Invoicing

…with flexible tools that enable you to bill all of your clients uniquely. Don’t be overwhelmed at the end of each month, worrying that invoicing is done on an accurate and timely basis.

Track orders and monitor time service instantly

The intuitive user interface provides the facts at your fingertips. Lost orders or orders that take too long to “find” – Never again! Need to know TAT now? No problem!

Lower labor costs and speed up turnaround times

Lower labor costs and speed up turnaround times.

Customize your workspace uniquely

…to suit your individual needs and preferences; each member of your staff can do the same. The IntelliFlow workspace connects your staff with each aspect of the background check process through customizable toolbars, filters and “Quick-Links.”

Be alerted to duplicity of effort

Duplication Identification is built into the system to identify if duplicate subjects are entered or imported based upon the name and social security number.

Research issues quickly and easily.

FRS maintains a complete Audit Trail for the tracking of all additions, changes, deletions, and printing for each subject in the system. This audit tracking can prove invaluable in researching issues associated with the processing of any background check.

Stay abreast of Key Business Indicators (KBI)

A large variety of management reports deliver instant tracking of operational performance and the performance of your researchers, as well as allow you to track sales, analyze gross profit margin, track invoices, and reconcile your researcher’s invoices.

Visualize Your Success

View up-to-the-minute customizable graphs of the status of your business processes. From turnaround time to hit-ratios to gross margins, the Management Graphs in FRS give you an instant view of all business processes.

Measure Employee Productivity

The powerful Employee Analytics in FRS allow you to gauge employee productivity as it pertains to various key elements of your business.

Win New Business and Increase Market Share

Successfully compete against the largest screening firms in the industry and “un-level” the playing field by utilizing FRS as your strategic differential advantage.

Customize FRS to cater to your clients’ wishes

More than 500 “Client-Level” settings give you extreme flexibility to meet any of the unique needs or demands of your varied client base.

This could be your story!

“FRS has exceeded our expectations on the performance and reliability of their screening platform and the access to premium data resources. Because of FRS and its rapid scalability and interoperability features, we have completed key integrations with major clients. The feature-rich FRS technology has allowed our organization to take our industry expertise, developed over many years, and grow our company over 300 percent in 2011!”

SCM FRS client since 2009

“Moving our county and statewide criminal record searches to the FRS InstaCrim service, is one of the most rewarding procedure implementations our company has done in the over twenty years we have been performing background screening services. I don’t know of any other background screening software platform that offers the most thorough and cost effective methods of conducting county/statewide criminal record searches. I can have confidence and peace-of-mind that the information I am receiving is accurate and direct right from the primary source, not researched through a subcontractor or third party.”

JP FRS client since 2002

“I can speak for all of us here at Confirm Choice, when I say that we appreciate your commitment to taking the time to address our questions. You have actually inspired us to challenge ourselves and to take our work to an all-new level. Regarding your new releases, we knew there were going to be some improvements and new features with the upgrade, but we really are taken back by the depth of functionality and flexibility that FRS provides now. Also, the InstaCrim service is fantastic! We have had nothing but a great experience and reliable results. Your technology goes above and beyond!”

EP FRS client since 2011